Customer Support
Have a question about a bike, an order, or a delivery? We are here to help.
We support private customers and businesses with questions about bike choice, specs, payment, shipping, returns, and warranty.
Get in Touch
Email: info@biktron.uk
Phone / WhatsApp: +44 7944 571577
Address: 311 Middlemore Road, Handsworth, Birmingham B21 0AL
We aim to reply within one business day, Monday to Friday.
Before You Contact Us
To help us respond faster, please include your order number (if you have one), the bike or product name, and a short description of your question or issue.
Not sure which bike to buy?
Try our Bike Finder Quiz for a quick personalised recommendation, or get in touch and we will be happy to advise.
